Privacy Policy

Ampersand Media Maker Private Limited (“we”, “us”, “our”) operates the website www.themediamaker.in (the “Site”) and provides branding, technology, marketing, PR, and related services (the “Services”).
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our Site, communicate with us, or use our Services.

By using our Site or Services, you agree to the practices described in this Privacy Policy, subject to applicable laws including the Information Technology Act 2000 and rules thereunder, and the Digital Personal Data Protection Act, 2023 (DPDPA), where applicable.

1. Information We Collect

We may collect the following categories of information:

1.1 Information you provide directly

  • Name, company name, job title

  • Email address, phone number, country/city

  • Project details, budget range, and any messages you send us

  • Information shared when you:

    • Fill out contact or enquiry forms

    • Subscribe to newsletters or updates

    • Book a call or meeting

    • Respond to surveys or provide feedback

1.2 Information collected automatically
When you visit our Site, we may automatically collect:

  • IP address and approximate location

  • Browser type, device type, operating system

  • Pages viewed, time spent, referring URLs, and clickstream data

  • Date and time of access

This information is typically collected via cookies, pixels, analytics tools, and similar technologies.

1.3 Information from third parties
We may receive information about you from:

  • Analytics and advertising partners (e.g., traffic and campaign performance)

  • Social media platforms when you interact with our content or send us messages

  • Publicly available sources (e.g., LinkedIn, company websites) for B2B outreach

2. How We Use Your Information

We use your information for the following purposes, in line with applicable law:

  • To respond to your enquiries, proposals, and support requests

  • To provide, manage, and improve our Services

  • To schedule and conduct meetings, workshops, and events

  • To send you updates, newsletters, and marketing communications (where permitted)

  • To analyze Site usage and improve performance, content, and user experience

  • To manage campaigns, ad performance, and remarketing (where consented/allowed)

  • To maintain records, invoicing, accounting, and legal compliance

  • To detect, prevent, and address security, fraud, or technical issues

We process personal data only where we have a lawful basis to do so (such as consent, performance of a contract, legitimate interests, or legal obligation), as required by applicable regulations.

3. Cookies and Tracking Technologies

Our Site may use cookies, pixels, tags, and similar technologies to:

  • Remember your preferences and improve user experience

  • Measure Site traffic, engagement, and performance

  • Support marketing, retargeting, and ad measurement

You can usually control cookies through your browser settings (accept, block, or delete cookies). If you disable cookies, some parts of the Site may not function properly.

Where required by law, we will request your consent before setting non-essential cookies.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers and partners who help us operate our Site and Services (hosting, analytics, email delivery, CRM, payment processors, marketing tools), under appropriate data protection safeguards

  • Business partners involved in specific projects or campaigns, where necessary to deliver agreed Services

  • Legal, regulatory, or governmental authorities when required to comply with applicable laws, regulations, court orders, or to protect our rights, users, or the public

  • Successors or acquirers in case of a merger, acquisition, restructuring, or transfer of assets, in which case we will take reasonable steps to ensure your data remains protected

All such third parties are expected to handle your information in accordance with applicable data protection laws and only for the purposes we specify.

5. International Data Transfers

Our Site and Services may involve processing and storage of your information in locations outside your country (for example, on cloud servers or tools hosted in other jurisdictions).

Where required, we take reasonable steps to ensure that such transfers comply with applicable data protection laws and that your data receives an adequate level of protection.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil the purposes described in this Privacy Policy

  • Provide our Services and manage our relationship with you

  • Comply with legal, tax, accounting, or regulatory requirements

  • Resolve disputes and enforce our agreements

When data is no longer required, we will securely delete, anonymize, or archive it in accordance with our internal policies and applicable law.

7. Your Rights

Depending on your jurisdiction and applicable law, you may have certain rights regarding your personal information, which may include:

  • Right to access the personal data we hold about you

  • Right to correct or update inaccurate or incomplete information

  • Right to request deletion of your data (subject to legal/legitimate retention requirements)

  • Right to restrict or object to certain types of processing

  • Right to withdraw consent where processing is based on consent

  • Right to data portability (where applicable)

To exercise your rights, please contact us using the details in the “Contact Us” section. We may need to verify your identity before processing certain requests.

8. Marketing Communications

With your consent where required, we may send you emails, newsletters, or messages about:

  • New services, updates, or features

  • Case studies, insights, or resources

  • Events, webinars, or workshops

You can opt out at any time by using the “unsubscribe” link in our emails or by contacting us directly. Even if you opt out of marketing, we may still send you non-promotional messages related to ongoing projects, billing, or legal notices.

9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

These measures may include:

  • Encrypted transmission (SSL/TLS) for data in transit where applicable

  • Access controls and authentication for internal systems

  • Use of reputable hosting and infrastructure providers

  • Regular review of security practices

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for using secure networks and protecting any passwords or access credentials associated with our Services.

10. Third‑Party Links

Our Site may contain links to third‑party websites, tools, or services. We are not responsible for the privacy practices, content, or security of such third‑party sites.

We encourage you to review their privacy policies before providing any personal information to them.

11. Children’s Privacy

Our Site and Services are intended for business and professional use and are not directed at children under 18 years of age.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or our practices.

When we do, we will update the “Last updated” date at the top of this page. In case of material changes, we may provide additional notice (such as a banner on the Site or email notification, where appropriate).

Your continued use of the Site or Services after any updates constitutes your acceptance of the revised Privacy Policy, subject to applicable law.

13. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, you can contact us at:

Ampersand Media Maker Private Limited
B-II/66, NH-19, Block B, Block E, Mohan Cooperative Industrial Estate, Badarpur, New Delhi, Delhi 110044
Email: info@themediamaker.in
Phone: +918448991182

If applicable under local law, you may also have the right to lodge a complaint with your local data protection authority.